Residents

Common Questions

I lost my Alberta Health Care Insurance card. How do I get a new one?

Albertans can request a replacement card by telephone, in writing or in person. You must provide your:

  • full name
  • mailing address
  • telephone number
  • personal health care number
  • date of birth

If you visit an authorized registry agent or telephone the AHCIP, a replacement card is generally received within 1 to 2 weeks. If you mail or fax Alberta Health with a request, a replacement card is generally received within 4 to 6 weeks.

Do not request a replacement personal health care card via email. Due to the sensitive nature of the information required, do not send information or forms by email. Electronic submission is not available.